Booked and paid at 14.43, Rang at 16.12, told it was 2 minutes away, text at 16.26 to say dispatched, rang 16.36 to say it hadn't arrived. Phone rang out, rang again answered and told it was 1 minute away so stood outside and it turned up at 16.47. Driver was lovely, a very smooth driver and car very nice and clean. He saved the rating at 2, would have been a 1 otherwise as I hate being lied to us. HINT: I paid in advance, did this have something to do with shoddy service?

I booked a taxi today to go to the coach station. The online booking system is very straightforward. I got a quote, cheaper than other companies. Almost as Uber, but with an opportunity to book in advance. Payed in advance with paypal.The car is good and a friendly driver. Highly recommended

I booked a taxi 6 days in advance for a Saturday night pick up and received a confirmatory text. On travelling to our destination I thought I would just check the pick up details only to be told by the opertator that our taxi had been cancelled! I was told by the operator that a text had been sent to me but on checking my phone no such text or message had been received. Totally unprofessional and absolutely appalling service. Use this taxi service at your peril.

Chris (I Think His Driver Number Is 2) Picked Me Up On Time From Mecca Bingo, His Car Smelt Nice And Kept A Good Conversation Through Out The Whole Of My Drop...Very Pleased With The Service He Provided Would Definitely Like To Be Picked Up By Him Again 5*’s All Around

I think your employees need to be taught some manners and told that customer satisfaction is majorly important for a business. I shouldn't be addressed to as matey or mate. End of.

The service is alright although sometimes it takes long to dispatch the cab. Fair prices. However the last driver who too me almost had an accident. Not happy about that.

As a visitor to Leicester i had to attend an event at National Space Centre, I decided to use A&B taxi. I was completely satisfied with their service,the driver was on time - well presented ,polite,respectful,told me a little about Leicester,we had a discussion about cricket! A very high class reasonable cost taxi ride, I would definitely recommend this company to any visitor or local Well Done

Best taxi I've had in my life driver was sound and had no problems with helping taking us to a second destination with a stop in the middle of the journey would happily have paid double if we had him again would 100% recommend you lot ??

So I took a taxi again from Harrow road to Groby. Another great experience and service!!! Taxi driver - Nazir (number 36). Highly recommended!!!! ?????? thank you so much

Just wanna say a BIG THANK YOU for this lovely taxi driver who took me from Harrow road to groby tonight. So nice guy, amazing service and cheap also. What else can I say ... thank you and will use A&B taxi again!! So recommend !!! :)

Exelent service, arrived on time. Jurney was a plesure, very cool driver with skills and friendly attitude, respect!

Really good service... brilliant journey to airport and back. Friendly driver and lovly lady at the office too which i had sorted the trip out with yaaayy

Excellent service. Very prompt and friendly drivers. Rates are good as well

excellent service