Booked a taxi for 4am, this guy rings me at 3:50 and said taxi is outside. I said I’m looking outside and nobody is there. To which he replied come out. He’s only parked at the end of the close! So I go and carry my suitcase down the road. He sees me coming in his mirror but doesn’t open the boot. I get inside and tell him why he’s parked so far away and he said he couldn’t see any house numbers in the dark! Get to the station with roadworks outside and says he’ll drop me off outside and I said no thanks inside is fine I have a suitcase! He doesn’t even open the boots to get my bag out. This guy was the biggest clown around and driving like a mad man. Avoiding A&B for sure. Thankful all caught on home CCTV and mobile footage after reading some of these reviews.

I have used A&B Cabs for few times now, first time the driver was late by 20mins, and called me to ask me to walk 10mins away from where I asked for and to a location for him to pick me up as he said don’t know how to get to me... and I was in Leicester where A&B Cabs is based and the driver don’t know around the area which already made me feeling really unsafe. After he picked me up he went and fill the car fuel and it took another 10mins. This time I booked a return trip and the same fuel thing happened again as I got the same driver from last time, and when I came back to take the return trip, I waited for an hour to finally see him, and during that time, he asked us to wait for him at the departure terminal and when he arrived, he took us back to the arrival terminal which I felt like he is just playing with us. And on the way back to Leicester, he pulled up half way through highway cause his map app thing doesn’t work and we were on the wrong track, during the time where we were waiting for his thing to work, I felt really unsafe. He just stopped in the middle of the road and shouted at us about that he is pulling up but when we asked him what happened he didn’t say a word, it was at night and we were so tired after the flight and was asleep and he just shouted at us about he pulling up but not answering what happened when we asked. Putting us all in fear. I would never use A&B Cabs ever again, and do not recommend other to use it, it just paying money to get worst taxi experience you can ever get and probably make you miss a flight.

My taxi was late and rang the office the operator who answer the phone was threatening me to cancel my booking and he was very rude to me. I didn't understand his English and i was travelling with 10&6 year old children. My taxi turned up at 04.40instead of 04.30

Ordered a taxi (Simple) but Controller sent to wrong Tesco. So i called driver and let him know im not at Dominion Rd. In total dispatched 5 taxis to me while WAITING in 54mins

It was for my first time travelling with taxi from Leicester to Epping and it was really nice . I wasn’t afraid at all and plus the driver was really nice to me , offer me water , asking if everything is ok. It was really good to have what to talk to him . 5 stars !! I recommend this taxi driver , I felt very safe and nice . Thanks ??

It was for my first time travelling with taxi from Leicester to Epping and it was really nice . I wasn’t afraid at all and plus the driver was really nice to me , offer me water , asking if everything is ok. It was really good to have what to talk to him . 5 stars ??????

It was my first time travelling to the city and I was so nervous about using the public transport as there are some cases where you can steered wrong or made to feel uncomfortable in a taxi but honestly, I was so impressed. I haven’t pinned it down to 1 particular taxi as I had 2 different drivers who made me feel very welcomed and comfortable. I recommend this taxi firm to anyone travelling around the area! Thank you so much for making my day.

Really impressed with the ease of booking, the communication and text updates. The driver was punctual, friendly, polite and safe. I have never written a review for a taxi firm before but felt this service was outstanding. Thank you and keep it up!

The driver who came to pick us up from Odeon was very rash and inexperienced. He started the taxi before I could take my seat and shut the door. Then instead of taking a straightforward route to Green Lane he took a long winded route without checking my permission. When I raised this with him he was extremely rude and started an argument with me. I did not feel safe with him and you ought treat this issue seruously and take immediate action.

Most reliable co. Excellent service all round .Wonderful driversD8gHE

Didn’t answer his phone despite the number being provided on the dispatch text. If your drivers claim not to be able to answer their hands free (and then spend the journey talking to a family member loudly on speaker in his own language) then don’t provide a telephone number. Phoned the office to find out where he was, 2 mins away apparently... 13 minutes later and there’s no apology at all. I am now late for work, had to pay full price and listen to his private conversation whilst PAYING for a SERVICE. AVOID THIS COMPANY if you have any sense of punctuality and are offended by blatant lies.

Taxi said it would be 1 minute when booked to take me work this morning (problem with my car) he arrived 15 mins late with no apology. The Van we drove absolutely stinking of fags and my window open for the whole trip, giving away why he was late! No appology either. Terrible service

Driver robbed 50p off me then took me to the wrong destination!!!!!!

I booked a taxi online from Birmingham Airport to Leicester on 19th November. I booked more than 12 hours ago, but still called them to confirm the booking. My flight was supposed to land at 18:45, but it landed at 18:30. In the online request I asked them about 1.5 hours additional time after flight arrival. At 19:45 I called the taxi company to ask about how long it will take for them to arrive. They said they called me at 18:30 ( just when the flight landed) and they returned back as the phone was switched off. What kind service this is!!!! Should have some common sense!!! How they expect me to put my sim and turn on my phone just when the flight landed. And don’t understand why the driver returned back after giving one phonecall. Though I am not sure whether its true or not as I have not received any phonecall or missed call alert or any voicemail. Also I have specifically asked them about additional 90 minutes after arrival when I made the booking but looks they don’t bother about these things. Anyway they send me another taxi when reached Birmingham Airport 20:50. Such a terrible experience. Not going to book any future airport transfer with A&B Cabs.

Best taxi I've had in my life driver was sound and had no problems with helping taking us to a second destination with a stop in the middle of the journey would happily have paid double if we had him again would 100% recommend you lot ??

So I took a taxi again from Harrow road to Groby. Another great experience and service!!! Taxi driver - Nazir (number 36). Highly recommended!!!! ?????? thank you so much

Just wanna say a BIG THANK YOU for this lovely taxi driver who took me from Harrow road to groby tonight. So nice guy, amazing service and cheap also. What else can I say ... thank you and will use A&B taxi again!! So recommend !!! :)

Exelent service, arrived on time. Jurney was a plesure, very cool driver with skills and friendly attitude, respect!

Really good service... brilliant journey to airport and back. Friendly driver and lovly lady at the office too which i had sorted the trip out with yaaayy

Excellent service. Very prompt and friendly drivers. Rates are good as well

excellent service